A guest has spent a recent night in a boutique hotel located in the major metropolitan area

A guest has spent a recent night in a boutique hotel located in the major metropolitan area. She has never stayed in that hotel before, but she read a lot of reviews about that particular hotel. Upon checkout, she realised that the experience was exactly as expected. This is an example of: Customer loyalty Customer acquisition Customer retention Customer satisfaction https://www.studyhelpus.com/Questions & Answers/a-guest-has-spent-a-recent-night-in-a-boutique-hotel-located-in-the-major-metropolitan-area/